You could have entered the redemption code for a perpetual product instead of for a subscription, or for a subscription instead of for a perpetual product. Do not simply make sure it works and looks nice. I bought a 4tb hgst deskstar nas drive from newegg about a year ago. Seagate offers , drive diagnostic software for the Seagate range. In this case, if you redeem the redemption code, your subscription to Creative Cloud All Apps runs concurrently with the existing Creative Cloud Photography plan. Turns out there were a couple extra digits on the serial number that are not actually part of the serial number. This is not an official translation and may contain errors and inaccurate translations.
There may be other factors that affect your warranty status such as country of purchase, retailer, etc. . This is an eBay experience I would like to share involving a seller sending me counterfeit refurbished drives, advertised as new. Go to for Subscription retail products or for Perpetual retail products. See the examples listed below to help you find the serial numbers for different models: Caution: Please Safely Remove, then physically disconnect and power down your drive before looking for the serial number. A rectangle label is cheap and easy to make, no curves are required to be cut.
If you look on the edges of the label, you can also see traces of where the original label was adhered to, this proves the original label was removed. I don't know; it is not printed on the label and not plugged into the system to find out. Always inspect any drives that arrive in enclosures to confirm you have received what was advertised. Code Description Example Redemption code A redemption code is 24 alphanumeric digits J72D-I83E-N87F-213E-B980-K915 Product code A product code can be 19 numbers; or 21 or 22 alphanumeric digits. Seagate - Determine Drive Configuration To identify your drive, retrieve the model number, serial number and firmware revision without removing your drive. If you already have an active subscription, you can still use a redemption code for the same subscription or a different subscription.
How do you get the serial number of the drive that corresponds to what is on the label? Please note: This status is provided for your convenience. When I see that message that usually tells me that at some point you product was upgraded or something esle changed and the serial you have is no longer valid. After the redemption code subscription term expires, Adobe resumes charging your credit card. You can also use to display each number. No, I do not want to receive special offers or updates from Seagate via email or phone.
Warranty period on Seagate internal hard disk is about 2 years and 3 years on external hard disk is as on date today. This page has been translated for your convenience with an automatic translation service. To double-check that you do indeed have a redemption code, see. Earlier this period was 5 years. Both are printed on the label on the hard disk drive.
The printing is all splotchy and the text unreadable. Once again there are a lot of scratches on the surface. We must stop such proudcts in the market. Use the method to find both numbers. Please contact the system manufacturer or your place of purchase for warranty support.
Conclusion The reasons for a removed label are most likely that the drive is refurbished, when Seagate refurbishes a drive they sometimes replace the label with a new label stating it is a refurbished drive. You are pretty sure it's in a running server, but you don't want to shut down the server to pull the hard drive to read the label. You shouldn't have any problems getting your warranty issue taken care of. Mac If the drive is connected to your Mac, you can use the Apple System Profiler to determine the model number and serial number. Submit inquiries about Seagate Products and Product Registrations to. Note; this is still a genuine Seagate label, the label will still be that interesting shape with curved corners, it will however say refurbished on it. In some countries, Adobe customers are served by Digital River, an authorized Adobe reseller.
Please select a Communication Preference. SeaTools was run on the counterfeit drive, and a screen captures taken. Note: For certain products, the model number is no longer included on the product label. With the counterfeit drive, the original label has been removed and replaced by a fake rectangle label. How to check Seagate warranty status online and how to get warranty on Seagate hard disk is provided in this video. In order to minimise being discovered, sellers will most likely sell the counterfeit drives in a cheap hard disk drive enclosures, as it was in my case.