If you have no receipt, warranty period will be base on the manufacturing date as determined by the serial number of your product. It seems like it ought to take three hands, but it can be done with two! Once you have the part number for the gasket needed for your unit you can search for it by typing it in our search bar at the top of our website. Once you have located the model and serial, you can call the manufacturer and request the parts department. It's blind-embossed at the top of the front panel, and the lighting made it absolutely clear in the first photograph, although it escaped my notice when I was looking for it in 3D. To Obtain Technical Support If you need help installing or troubleshooting a product please submit a technical support request here. About Cooler Master: The business philosophy of which Cooler Master is all about speed, innovation and customer satisfaction.
Once on the phone with the parts department, they will request the model and serial numbers off your unit. You may also have other rights granted under local law. Any implied warranties that may be imposed by applicable law are limited to the terms of this limited warranty. In Europe: Within the first 2 years after purchase, please return your product or for power supplies installed within our enclosures, just the failed power supply to your dealer or reseller for a replacement. Don't know if it's a pipe or an l, but it doesn't work either way. Call the manufacturer and provide them the model and serial if possible and request a gasket part number. Where to Buy Cooler Master Products in India: If you are unable to located the nearest dealer or retails of the company, then you can visit the company website to locate the nearest dealers.
Something hard is blocking it, but I don't see anything. Master-Bilt On a Master-Bilt cooler or freezer, the data plate can be found inside the unit on one of the inside walls. Technical Support: If you have any support issues or any other questions you can reach out to the company using the Technical Support Forum, fill in the Form in the official website and the support team will contact soon with a solution. Exclusion of Damages Disclaimer Cooler Master's sole obligation and liability under this Program is limited to the repair or replacement of a defective product at our option. Google picture search is a great idea. I've removed the mounting screws on both sides, and the drive slides backward a couple of centimeters, then stops.
Sales Inquiry for Asia Pacific: sales coolermaster. In other cases, all models will have the same gasket regardless on when it was manufactured, please confirm you are purchasing the correct gasket by measuring your existing gasket and comparing it to what is on our site. So I still have my box with all of my serial number and info numbers on it. Yes This model comes with a 5 year warranty. Most data plates can be found by looking inside your unit on one of the inside walls. Innovation, speed and 100% customer satisfaction remain the key focus areas of the company which helped them win many good awards and reviews for its thermal products and solutions.
If you have looked all over your unit and can't find any information as to what your model and serial number are, please visit our section to build your own replacement gasket. Third, where to find a manual? During the warranty period, your product will be repaired or replaced without charge, excluding shipping and handling. If the product is still within warranty and you can no longer return it to your dealer, please contact Cooler Master Customer Support for assistance and instructions. Cooler Master pays the cost of returning a product to you. . My Ipad was stolen at the Convention Center while I was working from the desk that I use to sign my staff in.
I'll look more carefully later. For Warranty Service Global warranty is not currently available. I purchased it on amazon but cm website doesn't recognize it. It has got 18 Service Locations in Indian cities and towns which provide after-sale services to the company products. It would have me believe that to gain access to the drives one pulls off the front panel from the bottom, but this model's front panel is a different design that requires tools for disassembly, if it comes off at all. The mission of this company is to provide the best thermal solutions to all the industries.
The serial should be 7 digits long as depicted in the image above. All replacement products have an extended 30 days of warranty after the item has been received by the customer. Be sure to package the product securely preferably in its original packaging and ship it postpaid. It is your responsibility to determine the suitability of this product for your purpose. Who Is Protected The original customer purchasing the Cooler Master Product is covered under the Cooler Master Warranty Program. Call the manufacturer to confirm the model with your serial and request a gasket part number. It may not help at this stage, because there are too many similar objects to pick through, but I'll give it a try, and I'll keep it in mind for the future.
Sometimes manufacturers change which gasket goes on a unit based on the year it was manufactured, in this case a serial number is required to locate the correct replacement gasket. Limitations Of Implied Warranties There are no other oral or written warranties, expressed or implied, including but not limited to those of merchantability or fitness for a particular purpose. In North America: If your product needs repair or defects within the first 30 days after purchase, please return it to the merchant from whom you purchased the product with and enclose a description of the problem and a copy of your proof of purchase with the defective product. Pointers or unique insights are welcome, though. Please kindly head down to our service centre to let us have a look It. I hope there's a model number or something, somewhere on the case itself, but I haven't found one yet. Give us a call at 855-288-2259 and we will help you find the right replacement gasket! This limited warranty gives you specific legal rights.
You are responsible for backing up any programs or data on removable storage media. You may contact the respective number listed below according to the region you belong to. I'll look forward to learning more from this community when I do. The duration of implied warranties is limited to the warranty length specified in Paragraph one. Outside North America and Europe: If your product needs to be returned within the warranty period, please do so through the retailer or distributor from whom you purchased the product. Local Law And Your Warranty This warranty gives you specific legal rights. The serial number can be found near the barcode near the data plate.
We were not able to suggest a replacement gasket with the information you provided. That doesn't completely resolve my puzzle, though. Any replaced parts become the property of Cooler Master. Cooler Master reserves the right to refuse to service any product which has been altered, modified or repaired by non- Cooler Master Service personnel. See your vendor or the manufacturer for information about servicing. When I post the pix you'll notice that one of the case fan grilles is missing; I hope I can get a replacement from Cooler Master, but obviously I need to figure out what model I have to do that. I actually tried that before I posted, but I didn't understand how the tabs worked so I didn't pull hard enough.