This means that even if a third party manages to obtain your log on details, perhaps through malicious key logging software, they still will not be able to access your accounts or information without the Secure Key. How Can You Make an Application For Secure Key? The Secure Key has been designed so that it is small enough to carry in a wallet or purse with your cards or attached to a key ring. Most modern software will check for updates automatically. As well as your computer software, other programs need updating. We are constantly evolving how we keep you protected and Secure Key is the latest of these innovations. How do I use my Online Security Device? Where will I find this information? If your old phone is lost, stolen, or broken, please call the Contact Center and we can assist in switching over your Digital Security Device. The technical word for this is 'phishing'.
They set them up to con people into giving away passwords and bank details. Secondary users: you'll find this on the confirmation page given to you by your primary user. Enter this number into the first field on the 'Activate your Online Security Device' screen. Please ensure that your mailing address in our records are up-to-date. You can continue your transaction after creating a password compatible with the given requirements.
For example, '12345' would be entered as '00012345'. Press the green button lightly and quickly - do not hold it down. It locks down the link between your computer and the bank. Press the green button on the lower-right corner for once to create a one-time password. We will only change your address if you are going to be away for some time and will have a fixed address, that you want us to send all correspondence to. You should ensure that you are entering the code exactly as it appears on screen. Around 60% of our Secure Key's component parts are recyclable.
This number also helps with identification in the case of multiple Security Devices in a household and should not be removed. A starting point on protecting yourself online is to use the software we refer to from this site. Have You Received Your Secure Key? If any information forms part of your security details, you should therefore make sure that you do not disclose it to anyone else — see terms and conditions that apply to your account s for more detail. It makes sense to use a modern web browser. You may even use it for internet banking and online shopping.
Once you have your replacement Secure Key you have 30 days to activate it, during which time you can continue to log on as normal. For security, once you tell us you have lost your Secure Key, we will immediately de-activate it from your accounts to prevent fraudulent access. With this added security feature, you can enjoy greater peace of mind knowing that the online transactions have been further authorised by you only. App Store is a service mark of Apple Inc. But they also use paper documents of your accounts containing personal details, such as receipts and bank statements. You will be able to continue full access via online banking until you receive your replacement Secure Key.
Your activation will be completed after you enter the codes in the mobile application and create a password for Digital Secure Key. Unfortunately we are unable to cover postage costs from abroad. Your Security Device Primary users: this will be sent to you with your welcome letter. As part of our commitment to online banking security, we will issue your first new Security Device to you free of charge. If you suspect that there is a problem with your Personal Internet Banking, you can always talk to us first.
For security reasons, Personal Internet Banking was designed to only have one log on session at a time. The growth of the internet has offered greater flexibility for us all, but it also brings new risks that must be guarded against. You should ensure that you are entering the reset code exactly as it appears. No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on this site or by any hyperlinks to or from any third party websites or pages. When you try to log on, they can steal your password. Where possible, old or broken Secure Keys should be disposed of in an environmentally friendly manner.
To do that, log on to Personal Internet Banking like you normally would, and then you will be prompted to activate your device. This is the reason the new Security Device has been designed to be light and portable. You should avoid using sequential or repeated numbers such as 123456 or 111111. Please note that while you do not need cellular service or internet access to generate a security code from your old phone, it does need to be in working order to switch your device on your own without having to call the Contact Center. In the face of increasingly sophisticated online threats, it gives valuable added protection.
Meanwhile, you can continue to use your existing Security Device until you have received and activate your replacement. Please ensure that your mailing address in our records is up-to-date. Prior to use, the Security Device must be activated online. This feature acts as a fraud deterrent as well. As good online security practice, we recommend you change these security details at least every 90 days.
The Serial Number is only used for the activation process to identify which Security Device is associated with a customer. This is to allow us to diagnose faults. You Secure Key can also generate codes to validate individual transactions and other online banking functions, making them more secure. The Security Device is unique and has a distinctive Serial Number that helps prevent copying, alteration, or tampering. Once activated, it is uniquely linked to you and must be used each time you log on to allow access. Software companies fix bugs with free downloadable updates. If you don't have time to activate your Security Device right now, you can still log on without it, but you will not be able to conduct certain transactions.