You can immediately take advantage of features such as printing shipping labels on plain paper or printing postage directly on envelopes! If the package requires a signature, ask the customer to inspect it carefully for damage before signing. Does this mean I am a victim of Package Theft? I am going to visit the local office again tomorrow in the hopes that someone different is working and would consider checking around the site for me. It's easier and more profitable to simply set aside a small amount from each sale to cover the occasional loss. He also writes about military money topics and military and veterans benefits at. Special Handling — Fragile is offered with this service. For example, if your package weighs 3 lbs 5 oz.
Next, you can start your Online Claim. As I mentioned earlier, I expected this to be a very long and drawn out process. There are several kinds of boxes and the maximum shipping weight for the largest one is 20 pounds. The site will request details, such as the tracking label, number, shipping date, address information, and other claim details. The first response stated that they would wait for the package, but the second said issue me a refund and if it does show up i will paypal you. The Express Mail International service name has been renamed to Priority Mail Express International service. No extra steps or instructions that the buyer has to deal with.
Be prepared to enter the mailing date, tracking number if you have one , and a description of the package and contents. You can cancel your services at any time. If you have a boken item, the seller should file the insurance claim. You can file a complaint with U. Always try to get a copy of the actual receipt, just in case. What does it say on the ebay invoice? You should refund after the buyer files the request through eBay.
I did have to get a professional repair estimate which took a couple of days to schedule an appointment. As highlighted before, packing matters. Domestic Express Mail is now renamed Priority Mail Express. The Post Office worker I spoke with recommended filing online, which worked well for me. This shipping class provides two package options — Flat Rate Boxes and boxes that you choose to ship your items in by yourself. It doesn't have to be a novel, just a quick note. And how dependable is the carrier? Brand valuation is a management tool increasingly used by successful firms to get the most financial benefit from their brands.
Please check for sizes and weights specific for each destination. At this point, you are a victim of mail or package theft, which is one of the fastest growing crimes in the U. In your head, right it off as a cost of doing business. The buyer provides proof of damage, or returns the item. Weight must not exceed 70 pounds 0 ounces and must be greater than 0 pounds 0 ounces. If you cannot afford to call, get a gmail account and download a free app that will let you call anywhere in the world with a headset and Mic for free. I state standard shipping on all my items.
I am in the process of starting my claim, but I have a question. Here is some advise to you and every other seller on these boards who has a lost package issue or a buyer who says item not received. The seller verified both issues. So I took a leap of faith and bought a guitar based on a few pictures and a couple of emails with the owner. . I was hoping for some good info here but there are some very glaring issues. The buyer received the package today and showed me photos of damage that was present upon delivery.
Make sure to keep your receipt that shows the purchase of insurance, because you may be required to upload the purchase evidence. If the post office clerk tells you the package was delivered, you are not at fault and should not refund or be in any way liable. Instead, I was told to go to my local post office and ask them to search the premises in case it had accidentally been thrown somewhere or gotten stuck etc. Anyone that comes here to harass others or rant will have their posts deleted, and may possibly be banned. He said online claims are processed more quickly and accurately than paper claims filed at the Post Office, or through the mail. And many sellers including myself have had the same issues with priority.
Doing this well positively affects reputation, ratings, and repeat orders. If the weather were very hot, cold, or humid, I would have left the guitar in the box overnight before opening it, so the temperature and humidity would have a chance to acclimate. That was accecpted right away and then took 2 weeks to find its way. If you see an item that you have a question about or would like feedback, you may post it here in the form of a screenshot. If the customer has a problem, start collecting the required information and documents immediately and file once the claim period opens.
If the buyer chooses not to cooperate with the insurance claim, you will still be refunding, if they file a Buyer Protection claim through eBay. Were you the shipper or receiver? Contents must weigh less than 70 lbs. A good starting point is understanding what type of insurance comes with your package and what you may need to pay extra for when shipping. Well, sounds like you are on the right track with the po. See other Available Add-ons Tab for additional information. If the value exceeds this amount, you may want to purchase additional insurance. In my situation, I stated the guitar was purchased through eBay and gave the listing number, along with a copy of the receipt.