Which file to look at, and what to look for depends on the issue you are troubleshooting. If you see something, uninstall it. As you mentioned even after installing the driver you have issues with bluetooth. Check Bluetooth Support Service to make sure that Auto has been set for the Start mode. If the adapter is still not detected, please contact Plugable. Select the appropriate options in from the list in the following image.
This package also provides additional Bluetooth Profiles. For each item you wrote down in step 8, type: pnputil. This will only work if you see Dwvice in Device Manager. The driver can not started: error 10 not possible to start. It is possible that malware such as viruses or trojans have modified the permissions of various files.
Clearing Out Old Driver Packages Windows 7 and later only! Right click on the hardware device you wish to update and choose Update Driver Software 3. Also, with many wireless adapters it is important to stay current as updates often contain security fixes. Many devices require you to hold down a button or switch, or to perform some other action to place the device into discoverable mode. My Windows: Windows 10, Home Premium, 64 bits. Navigate to your C: drive and open the file named infs.
After the check is finished, check the optional updates and accept any that are Bluetooth-related. This sections looks at the most likely problems and offers troubleshooting steps and solutions. I have the Broadcom 2070 Bluetooth. We have a work-around for transferring files in this. This is not a Bluetooth printer problem per se. It usually occurs with the driver installation package downloaded from the Broadcom site. But with the Pro version it only takes 2 clicks and you get full support and a day money back guarantee:.
If the driver is already installed on your system, updating overwrite-installing may fix various issues, add new functions, or just upgrade to the available version. I tried installing the previous drivers in compatibility mode. Go to Device Manager right click on My Computer, choose Manage and then find Device Manager in the left panel 2. Click Start, All Programs, and Accessories, then right-click Command Prompt, and then click Run as Administrator. Double-click the downloaded file and follow the on-screen instructions.
Search for any other Bluetooth-related software and remove it as well. If this device is present, check if it is connected. Open a command prompt that has administrator privileges. Notes: There are many similar questions to mine on this site but all i've seen are based on the missing firmware file. References to 21be product id in btwusb.
Choose to select the location of the new driver manually and browse to the folder where you extracted the driver 5. Posted 08 July — A driver update may also improve stability and performance, or may fix issues with games, programs and power management. There are several ways to search. If the adapter still does not install, write down or screenshot any error messages, then contact Plugable for assistance. Generally, it is not a good idea to uninstall and reinstall the driver software when there is a problem.
This does not mean it will not work, only that the outcome is unknown. Please try using an external adapter to add Bluetooth capability to this computer. I figured it out later that day. I understand that Bluetooth is not working on your laptop after windows 10 upgrade. In some cases, it may be necessary to remove all traces of the software from the system and start over again. The Windows 8 version should not be needed in most circumstances.
The utility has been repeatedly tested and has shown excellent results. We have a troubleshooting program that will help us understand what is going on with your Bluetooth installation. Restart your computer and try again. This appears to be a bug in Windows. Click Bluetooth in the System Tray.
Shows installation status, driver versions, etc. Hi Lino, Thank you for posting your question. If you are using a Windows 8 or later computer, you probably do not need to install this software. What can I do to stop from loading automatically and preventing Plugable from working? When the software installation fails, there is generally an error message. With the adapter plugged in, in Device Manager, right-click on the Broadcom entry under Bluetooth Radio devices, and select Uninstall. Uploader: Date Added: 19 August 2006 File Size: 21.