You may sue under state law in a small claims court of competent jurisdiction without first engaging in arbitration, but you must engage in arbitration before suing under the Federal Magnuson-Moss Act. We certainly value your feedback. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Normally Asus don't offer direct warranty claims from end users. Below are the tests we run with a brief description of the settings. To stand confidently behind the hardware assembled and shipped through our factory, our products come attached with a standard warranty.
This warranty is for the original owner only and is therefore non-transferable, non-assignable and is voided when the Warranted Product is transferred to another party. The second email will include the shipping label. This limited hardware warranty covers defects in materials and workmanship. And with an arsenal of utilities that allow you to customize and tweak this powerful hardware, you call the shots. This is going to be a common theme throughout our testing.
The warranty does not cover free accessories, which were delivered together with the notebook, such as: carry bags or mouse. How is a new video card installed? I started with the company's Facebook account at 1:36 p. What is not covered by this limited hardware warranty? The box needs to be able to take a fall from 1 meter without it moving or rattling around or in any way that could break the unit. It is essential to have this dedicated graphics card for playing current generation games at optimal resolutions, and is also necessary for other visually-intensive tasks like digital photo processing and 3D rendering. Customer will send defect parts to designated service center. Registration within 30 days of the date of purchase is a condition precedent to receiving the limited lifetime warranty.
I asked how I could adjust the audio settings on my notebook. Other persons in the distribution chain, including those purchasing hardware products for resale, are governed by a separate agreement. You may sue under state law in a small claims court of competent jurisdiction without first engaging in arbitration, but you must engage in arbitration before suing under the Federal Magnuson-Moss Act. Any such replacement shall not extend the period within which such warranty can be asserted. If you have any questions, you contact me at cl-justin asus.
. Some people go all out with custom liquid cooling loops, adding in custom tubing, specialized pumps and reservoirs, and metal fittings. It is where your video card connects to the motherboard in order to talk to it and transfer information back and forth. After 3 years the warranty only covers failures in the fans on the graphics cards. When you try and use the site you will first notice how slow it is.
We will return the repaired or replacement products to you. We will help you troubleshoot your issue and process a replacement if it is found to be defective. Customer shall note the defects on the relevant transport documents and shall keep the defective Goods as proof. For Aegis units, the Serial Number is located on the bottom of the tower. However, the model of my laptop only had IceWizard. Please keep in mind that we are here to help you build a computer, not to build it for you.
If you would like to verify the warranty term of the product bought, please kindly contact our local offices. For graphics cards and motherboards, product registration within 30 days of the verified date of purchase automatically qualifies the product for Extended Warranty. The games should provide a good view of the overall performance of the card. If no indication is made, a standard 12 month warranty applies. There are some exceptions, newegg, ncix, and tiger all selll on ebay.
The company's performance wasn't perfect, but it is definitely one of the most improved when it comes to tech support. If original packing is not used make sure enough packing material is used to cover all sides of the product. For purchases of Warranted Products made prior to July 19, 2016, the previous Warranty terms will apply and can be found. Last year, we dinged Asus for poor website design, lengthy hold times and other tech support infringements. But the company came through a day later, redeeming itself when the rep gave me a long explanation of the Sync app, with no prodding from me. You may also have other rights which vary from state to state or province to province. In the meantime, the company will continue to support systems out of coverage at no additional charge.
However, Asus does need to better train its representatives when it comes to company-branded software. We reserve the right to make changes and corrections at any time, without notice. We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. As for the heat, there are some solutions for cooling the video card that the makers themselves have already provided out of the box. He tried contacting them multiple times over the next few weeks, getting nowhere, and eventually after more than a month, it showed back up in working condition. One 1 year from the date of purchase of your new Warranted Product based on product specific warranty, except 2 years from date of purchase in Europe, Mid East, Africa and India. Product may or may not be in the original packaging.
A higher end card like this means more flexibility in your use-cases, however a really expensive, high-powered graphics card is not a requirement for smooth, immersive gameplay. I'm pleased to report that Asus rose to the challenge, offering a more user-friendly website and more savvy tech-support reps. Please note that the lead time for repairs not covered by the warranty might take longer time. I snapped it back on but noticed the bezel was also heavily scratched, then I notice a dent in the lower left corner. We do not encourage the removal of components due to damage that may result in the process.